Terms and Conditions
Please
read these terms and conditions (“Terms”) carefully before using our Web
Site as they affect your rights and liabilities under law. By using this Web
Site or making a purchase via this Web Site you agree to be bound by these
Terms.
1 Definitions
and Interpretations
1.1 In these Terms:
Contact Address means 2 Prigg Meadow, Ashburton, Devon, TQ13 7DF, UK;
Contract means these Terms and the Order;
Goods means the goods (including
Software) purchased by you from us via this Web Site;
Order means the order for Goods placed
by you and accepted by us subject to these Terms;
Returns Procedure means our standard returns policy in force from time to
time as set out in the Contract or on the Web Site;
Software means any software (including without
limit third party software) purchased via this Web Site;
us, our means
Software Now! a trading division of Grey Matter Ltd. (Company Number 1671407) whose registered office is at 2 Prigg Meadow,
Ashburton, Devon, TQ13 7DF, UK;
Web Site www.buysoftwarenow.com.
1.2 In these Terms references to “in
writing” shall include e-mail.
2. The contract between you and us
We must receive payment of the whole of the price
for the Goods that you order before your Order can be accepted by us. Once
payment has been received by us we will confirm that your Order has been
accepted by sending an email to you at the email address you provide in the
online order form. Our acceptance of your Order pursuant to this clause brings
into existence a legally binding contract between us.
3. Price
3.1 Subject to clause 3.2, clause 3.3 and clause 5.1, the prices
payable for Goods that you Order are as set out in our Web Site (as amended
from time to time);
3.2 The prices payable for Goods include VAT. Delivery and VAT charges are
shown separately when ordering your Goods.
3.3 You acknowledge and accept that additional charges may be
payable by you in respect of import or export duties. You are responsible for
paying such sums.
4. Right for you to cancel
4.1 subject to this clause 4, you may cancel your Order at any
time up to the end of the seventh (7) working day commencing from the day after
you receive the ordered Goods. You do not need to give us any reason for
cancelling your Order;
4.2 to cancel your Order you must notify us in writing;
4.3 all cancellations should be undertaken in accordance with and
subject to the Returns Procedure;
4.4 if you have received the Goods before you cancel your Order
then you must send the Goods back to our Contact Address at your own cost and
risk;
4.5 once you have notified us that you are cancelling your Order,
any sum debited by us from your credit card will be re-credited to your account
as soon as possible and in any event within 30 days of your cancellation notice
PROVIDED THAT the Goods in question are returned by you and received by
us in the condition they were in when delivered to you. We shall be entitled to
deduct the direct costs of recovering and/or repackaging the Goods from the
amount to be re-credited to you;
4.6 We will only accept the return of Software which has not been
opened or any seal broken.
5. Cancellation by us
5.1 We reserve the right to cancel the
Contract, if:
a. we have insufficient stock to deliver the Goods you
have ordered;
b. we do not deliver to your area or country; or
c. one or more of the Goods you ordered was listed at an incorrect price and/or description for
whatever reason;
d. we have reason to believe that you will fail to pay for the
Goods or that you will not comply with these Terms.
5.2 If we do cancel your Contract we will notify you by e-mail
and will re-credit to your account any sum deducted by us from your credit card
as soon as possible but in any event within 30 days of your Order. We will not
be obliged to offer any additional compensation for disappointment suffered or
otherwise.
6. Delivery of goods to you
6.1 We will deliver the Goods ordered by you to the address you
give us for delivery at the time you make your Order.
6.2 Delivery will be made as soon as reasonably possible after
your Order is accepted and in any event within 4 weeks of your Order.
6.3 Once Goods have been delivered to you they will be held at
your own risk and we will not be liable for their loss or destruction.
6.4 You are
responsible for checking that the Goods delivered are in accordance with the
Order. You must notify us of any mistakes as soon as reasonably possible but in
any event within the time limits set out in clause 7.1.
7. Liability and Limitations
7.1 If the Goods we deliver are not what you ordered or are
damaged or defective (other than as a consequence of any act or omission by
you) or the delivery is of an incorrect quantity, we shall have no liability to
you unless you notify us in writing at our Contact Address of the problem
within seven (7) working days of the delivery or non-delivery of the Goods in
question.
7.2 If you notify a problem to us pursuant to this clause 7,
our only obligation will be, at our option:
a. to
make good any shortage or non-delivery; or
b. to
replace or repair any Goods that are damaged or defective; or
c. to refund to you the amount paid by you for the Goods in
question.
7.3 Save as precluded by law, we will not be liable to you for
any indirect or consequential loss, damage or expenses (including loss of
profits, business or goodwill) howsoever arising out of any problem you notify
to us under this condition and we shall have no liability to pay
any money to you by way of compensation other than to refund to you the amount
paid by you for the Goods giving rise to the claim.
7.4 Save in respect of death or personal injury, our liability to
you for any losses and costs connected with the sale of Goods to you shall not
exceed the amount you originally paid us for the products or services in
respect of which your claim relates.
7.5 You must observe and comply with all applicable regulations
and legislation, including obtaining all necessary customs, import or other
permits to purchase goods from our site. The importation or exportation of
certain of our Goods to you may be prohibited by certain national laws. We make
no representation and accept no liability in respect of the export or import of
the Goods you purchase.
7.6 Notwithstanding the above, nothing in these Terms is
intended to limit any rights you might have as a consumer under applicable
local law or other statutory rights that may not be excluded nor in any way to
exclude or limit our liability to you for any death or personal injury
resulting from our negligence.
7.7 You acknowledge and accept that save as expressly stated on
the site we give no warranty as to the quality and/or suitability of the Goods.
You are solely responsible for ensuring that you have the necessary equipment
(including specification) required to utilise the Goods.
7.8 You acknowledge and accept that you are solely responsible
for ensuring compliance with any licence or additional terms included with the
Goods. You will indemnify us against any cost, damage, liability or claim that
arises from your failure to comply with the same.
8. Notices
Unless otherwise expressly stated in these terms and
conditions, all notices from you to us must be in writing and sent to our
Contact Address.
9. Events beyond our control
We shall have no liability to you for any failure to
deliver Goods you have ordered or any delay in doing so or for any damage or
defect to goods delivered that is caused by any event or circumstance beyond
our reasonable control including, without limitation, strikes, lock-outs and
other industrial disputes, breakdown of systems or network access, flood, fire,
explosion or accident.
10. Invalidity
If any part of these terms and conditions is
unenforceable (including any provision in which we exclude our liability to
you) the enforceability of any other part of these conditions will not be
affected.
11. Privacy
You acknowledge and agree to be bound by the terms
of our privacy policy.
12. Returns Procedure
You acknowledge and agree to be
bound by the terms of our Returns Procedure.
13. Third party rights
Except for our affiliates, directors, employees or
representatives, a person who is not a party to this agreement has no right
under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term
of this agreement but this does not affect any right or remedy of a third party
that exists or is available apart from that Act.
14. Governing law
The contract between us shall be governed by and
interpreted in accordance with English law and the English courts shall have
jurisdiction to resolve any disputes between us.
15. Entire agreement
These terms and conditions, together with our
current website prices, delivery details, contact details and
privacy policy, set out the whole of our agreement relating to the supply of
the goods to you by us. Nothing said by any sales person on our behalf should
be understood as a variation of these Terms or as an authorised representation
about the nature or quality of any goods offered for sale by us. Save for fraud
or fraudulent misrepresentation, we shall have no liability for any such
representation being untrue or misleading.